Customers & Reputation
Return reasons
Why are returns coming in? Don't guess — see it.
Sample preview
Return reasons
1
Pulls return requests and reason codes.
2
Matches them to product/category and calculates the return rate.
3
Shows the reason breakdown (a current view refreshed hourly).
See the most-returned products and store-wide reason breakdown
Problem
Returns cost both profit and rating; but a return whose cause goes unseen keeps happening over and over.
Solution
Riseluc groups returns by reason, derives the return rate by product/category, and helps you isolate seller-caused issues.
How it works
- 1
Pulls return requests and reason codes.
- 2
Matches them to product/category and calculates the return rate.
- 3
Shows the reason breakdown (a current view refreshed hourly).
What you gain
- See the most-returned products and store-wide reason breakdown
- Solve the root cause and reduce returns
- Compare return rate by product/category