Customers & Reputation
Return records and risk alerts
Keep return records together and review unusual cases.
Sample preview
Return records and risk alerts
1
Collect the relevant photos and documents.
2
Review the order and any risk alerts.
3
Prepare your summary and submit it to the marketplace.
Return evidence in one place
Problem
Scattered photos and documents make return disputes harder to prepare.
Solution
Organize genuine evidence with the relevant order. Review risk alerts and prepare a dispute summary. Alerts do not prove fraud; the marketplace decides the outcome.
How it works
- 1
Collect the relevant photos and documents.
- 2
Review the order and any risk alerts.
- 3
Prepare your summary and submit it to the marketplace.
What you gain
- Return evidence in one place
- Easier dispute preparation
- Unusual cases flagged for review